Customize the activation password
You can customize the type of activation password and the number of characters the password can contain that you send
to BlackBerry devices in a BlackBerry Domain. You can also change the length of time that the activation password exists
before it expires.
1. In the BlackBerry Administration Service, on the Devices menu, expand Wireless activations.
2. Click Device activation settings.
3. Click Edit activation settings.
4. In the Password settings section, perform the following actions:
• To change the activation password length, in the Auto-generated password length field, type a character length.
• To change the activation password type, in the Auto-generated password type drop-down list, click a password
type.
• To change the length of time that the activation password exists before it expires, in the Auto-generated
password lifespan (hours) field, type the number of hours.
5. Click Save all.
Customize the activation message
To provide information to help troubleshoot activation issues that a user might encounter or to make sure that the
activation message that users receive on their computers conforms to your organization's messaging policies, you can
customize the default activation message.
1. In the BlackBerry Administration Service, on the Devices menu, expand Wireless activations.
2. Click Device activation settings.
3. Click Edit activation settings.
4. In the Email initialization message section, perform the following actions:
• In the Sender address field, type the email address for the administrator account.
• In the Custom activation message field, type the subject, and message.
5. Click Save all.
Send an activation password to a user
1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
2. Click Manage users.
3. Search for a user account.
Administration Guide Assigning BlackBerry devices to users
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