Administration Guide

BlackBerry Enterprise Server log files

Change the maximum size of the log file for a BlackBerry Enterprise Server component

When the log file for a BlackBerry Enterprise Server component reaches its maximum size, the BlackBerry Enterprise Server either creates an additional log file for the component or overwrites the current one, depending on whether you turn on log auto-roll.

By default, log auto-roll is turned on for all BlackBerry Enterprise Server components, which means that the BlackBerry Enterprise Server creates an additional log file when the current log file reaches its maximum size.

You can specify a different maximum size for each log file.

1.In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Logging.

2.Click the instance that contains the logging settings that you want to change.

3.On the Logging details tab, click Edit instance.

4.In each section, in the Maximum size of daily log files (MB) field, type the file size.

5.Click Save all.

6.On the Servers and components menu, locate and restart the components that contain the logging settings that you changed.

Related information

Create an additional log file for a BlackBerry Enterprise Server component when the current log file reaches its maximum size, 436

Restarting BlackBerry Enterprise Server components, 392

Change the logging level for a BlackBerry Enterprise Server component

You can select whether the information that you save to the log files is detailed or limited by changing the logging level for a BlackBerry Enterprise Server component. A more detailed logging level can help you troubleshoot issues with a BlackBerry Enterprise Server component.

1.In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Logging.

2.Click the instance that contains the logging settings that you want to change.

3.On the Logging details tab, click Edit instance.

4.In each section, in the Log level drop-down list, click one of the following menu items:

To write error messages to the log files, click Error.

To write warning messages to the log files, click Warning.

To write daily activities to the log files, click Informational.

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Blackberry SWD-20120924140022907 manual On the Logging details tab, click Edit instance