Change the instant messaging server or
pool that a BlackBerry Collaboration Service
connects to
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Collaboration.
2. Expand the instant messaging environment.
3. Click the instance that you want to change.
4. Click Edit instance.
5. In the Connection settings section, perform one of the following actions:
For Microsoft Office Communications Server 2007 R2 or Microsoft Lync Server 2010, in the Instant messaging
server pool name field, type the FQDN of the pool of instant messaging servers.
For all other types of instant messaging server, in the Host Server for instant messaging field, type the host name
of the instant messaging server.
6. In the Port field, type the port number of the instant messaging server or the port number of the pool of instant
messaging servers.
7. If necessary, in the Transport protocol drop-down list, click the appropriate transport protocol.
8. Click Save all.
Change the transport protocol for a
Microsoft instant messaging environment
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Collaboration.
2. Expand the instant messaging environment.
3. Click the instance that you want to change.
Administration Guide Managing instant messaging
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