Administration Guide

Managing instant messaging

Managing instant messaging

 

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The BlackBerry Collaboration Service is designed to provide a connection between your organization's instant messaging server and the collaboration client on BlackBerry devices. In some instant messaging environments, you can use TLS or HTTPS to encrypt the connection between specific instant messaging components.

The BlackBerry Collaboration Service supports up to 2000 connections for instant messaging sessions on the following instant messaging servers:

Microsoft Office Live Communications Server 2005

Microsoft Office Communications Server 2007

Microsoft Office Communications Server 2007 R2

Microsoft Lync Server 2010

IBM Lotus Sametime

The number of connections that the BlackBerry Collaboration Service supports for instant messaging sessions on the Novell GroupWise instant messaging server is limited to the number of Windows sockets that are available.

Installing a collaboration client on

BlackBerry devices

For detailed information about the methods that you can use to install a collaboration client on BlackBerry devices, see the "Add a collaboration client to the application repository" and "Alternative methods for installing BlackBerry Java Applications on devices" sections of the BlackBerry Enterprise Server Administration Guide.

To download the .zip file for the appropriate collaboration client, visit www.blackberry.com/support/downloads. For information about the compatibility of collaboration clients and versions of the BlackBerry Enterprise Server, visit na.blackberry.com/eng/support/downloads/im_server_compatibility.jsp.

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Blackberry SWD-20120924140022907 manual Managing instant messaging, Installing a collaboration client on BlackBerry devices