Administration GuideCreating administrator accounts

 

 

Enterprise

Senior

Junior

Server only

User only

Permission name

Security role

Helpdesk

Helpdesk

role

role

role

 

 

role

role

 

 

 

 

 

 

 

 

 

 

 

 

Import or export groups

X

 

 

 

 

 

within roles

 

 

 

 

 

 

 

 

 

 

 

 

 

Import new users

X

X

 

 

 

X

 

 

 

 

 

 

 

Import or export users

X

X

X

 

 

X

 

 

 

 

 

 

 

Import user updates

X

X

 

 

 

X

 

 

 

 

 

 

 

Import or export email

X

X

 

 

 

X

message filters for a user

 

 

 

 

 

 

 

 

 

 

 

 

 

Export asset summary data

X

X

 

 

 

X

 

 

 

 

 

 

 

Add or remove to user

X

X

X

 

 

X

configuration

 

 

 

 

 

 

 

 

 

 

 

 

 

Delete all device data and

X

X

X

X

 

X

remove device

 

 

 

 

 

 

 

 

 

 

 

 

 

Delete only the organization

X

X

X

X

 

X

data and remove device

 

 

 

 

 

 

 

 

 

 

 

 

 

Creating roles

You can create roles for administrator accounts so that administrators in your organization can perform specific tasks and view specific information in the BlackBerry Administration Service, BlackBerry Monitoring Service, and BlackBerry Web Desktop Manager. For example, you can create a role that has all permissions turned off by default and you can customize the role by turning on specific permissions. You can also create a role that is based on a preconfigured role and customize the role that you create.

Create a role

You can create a role for an administrator account if existing roles do not fulfill the criteria that your organization specified for the type of administrator account that you want to create. It is worthy to note that by default, when a new role is created all permissions for that role are turned off.

1.In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Role.

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Blackberry SWD-20120924140022907 manual Creating roles, Create a role