Blackberry SWD-20120924140022907 manual BlackBerry Enterprise Server Alert Tool, Click SyncServer

Administration GuideBlackBerry Controller and BlackBerry Enterprise Server Component Monitoring

Task		Steps
			• To prevent the BlackBerry Controller from restarting the BlackBerry
			Policy Service if the service stops responding, type 0.
			• To permit the BlackBerry Controller to restart the BlackBerry Policy
			Service if the service stops responding, type 1.
Change how the BlackBerry		1.	Navigate to BlackBerry Enterprise Server.
Controller restarts the BlackBerry		2.	Click SyncServer.
Synchronization Service.
		3.	Double-click the DWORD value that is named RestartOnCrash.
		4.	In the Value data field, perform one of the following actions:
			• To prevent the BlackBerry Controller from restarting the BlackBerry
			Synchronization Service if the service stops responding, type 0.
			• To permit the BlackBerry Controller to restart the BlackBerry
			Synchronization Service if the service stops responding, type 1.
4.	Click OK.

BlackBerry Enterprise Server Alert Tool

Configuring notifications using the BlackBerry Enterprise Server Alert Tool

You can use the BlackBerry Enterprise Server Alert Tool to monitor the Windows Event Log and send users that you define as notification recipients a notification message when the tool records a critical, error, warning, or informational event. You must configure notification settings for each BlackBerry Enterprise Server in your organization's BlackBerry Domain.

Change the default event monitoring level

By default, the BlackBerry Enterprise Server Alert Tool monitors critical events only.

1.In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Alert.

2.Click the instance that you want to change.

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