• To configure all BlackBerry Messaging Agent instances on all BlackBerry Enterprise Server instances to use MAPI
and CDO libraries, type traittool -global -trait EWSEnable -set false.
5. Restart the BlackBerry Messaging Agent instances that you made changes to.
Related information
Restarting BlackBerry Enterprise Server components, 392
Configure the BlackBerry Messaging Agent instancesto use a web address for a specific MicrosoftAutodiscover service
You can configure the BlackBerry Messaging Agent instances to use a specific Microsoft Autodiscover service to search for
a client access server for Microsoft Exchange by specifying the web address for the service. You can use the web address
of the service if the default Microsoft Autodiscover service does not find an appropriate client access server for Microsoft
Exchange or if you want to use a different client access server for Microsoft Exchange.
1. Copy the BlackBerry Enterprise Server installation files to the computer that hosts the primary BlackBerry Enterprise
Server.
2. Extract the contents to a folder on the computer.
3. At the command prompt, navigate to <extracted_folder>\tools.
4. Perform one of the following actions:
• To configure all BlackBerry Messaging Agent instances on a specific BlackBerry Enterprise Server to use a web
address for a specific Microsoft Autodiscover service, type traittool -server
<server_name>
-trait EWSSCPURL -
set
<web_address>
, where <server_name> is the name of the BlackBerry Enterprise Server and <web_address>
is the web address of the Microsoft Autodiscover service. If you configured high availability, configure only the
primary BlackBerry Enterprise Server.
• To configure all BlackBerry Messaging Agent instances on all BlackBerry Enterprise Server instances to use a web
address for a specific Microsoft Autodiscover service, type traittool -global -trait EWSSCPURL -set
<web_address>
, where <web_address> is the web address of the Microsoft Autodiscover service.
5. Restart the BlackBerry Messaging Agent instances that you made changes to.
Example:
To specify a web address for a specific Microsoft Autodiscover service that all BlackBerry Messaging Agent instances on all
BlackBerry Enterprise Server instances will use, type traittool -global -trait EWSSCPURL -set https://
server.company.com/Autodiscover/Autodiscover.xml
Related information
Administration Guide Managing calendars
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