If your organization's environment includes multiple BlackBerry Enterprise Server pairs, you can change the percentages
of the health parameters for all of the BlackBerry Enterprise Server instances at the BlackBerry Domain level, or for each
BlackBerry Enterprise Server pair. If you change the percentages of the health parameters at a BlackBerry Domain level
and for a BlackBerry Enterprise Server pair, the percentage of the health parameters for the BlackBerry Enterprise Server
pair overrides the percentage of the health parameters at the BlackBerry Domain level.
Change when automatic failover occurs by customizing the healthparameters for user accounts and messaging servers
1. Copy the BlackBerry Enterprise Server installation media to the computer that hosts the primary BlackBerry
Enterprise Server instance.
2. Extract the contents to a folder on the computer.
3. At the command prompt, navigate to <extracted_folder>\tools .
4. To change the percentage of the User accounts health parameter, perform one of the following actions:
• To change the percentage of the User accounts health parameter for all BlackBerry Enterprise Server instances,
type traittool.exe -global -trait UserHealthPercentage -set
<value>
, where <value> is the percentage that you
want to change the health parameter to.
• To change the percentage of the User accounts health parameter for a BlackBerry Enterprise Server pair, type
traittool.exe -host
<instance_name>
-trait UserHealthPercentage -set
<value>
, where <instance_name> is the
name of the primary BlackBerry Enterprise Server instance and <value> is the percentage that you want to
change the health parameter to.
5. To change the percentage of the health parameter for messaging servers, perform one of the following actions:
• To change the percentage of the health parameter for messaging servers for all BlackBerry Enterprise Server
instances, type traittool.exe -global -trait ServerHealthPercentage -set
<value>
, where <value> is the
percentage that you want to change the health parameter to.
• To change the percentage of the health parameter for messaging servers for a BlackBerry Enterprise Server pair,
type traittool.exe -host
<instance_name>
-trait ServerHealthPercentage -set <value>, where <instance_name>
is the name of the primary BlackBerry Enterprise Server instance and <value> is the percentage that you want to
change the health parameter to.
Example: Changing the percentage of the User accounts health parameter
If you want to change the percentage of the User accounts health parameter to 80% for a BlackBerry Enterprise Server pair
and the primary BlackBerry Enterprise Server instance is named server03, you can type traittool.exe -host server03 -trait
UserHealthPercentage -set 80.
Example: Changing the percentage for Connection to the messaging server(s) health parameter
If you want to change the percentage of the Connection to the messaging server(s) health parameter to 60% for all
BlackBerry Enterprise Server instances, you can type traittool.exe -global -trait ServerHealthPercentage -set 60.
Administration Guide Configuring BlackBerry Enterprise Server high availability
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