Possible solution
Add the web address for the BlackBerry Administration Service to the list of trusted web sites in Windows Internet Explorer,
and install the certificate for the BlackBerry Administration Service in the certificate store of your computer.
1. In Windows Internet Explorer, navigate to the BlackBerry Administration Service console.
2. Click Continue to this website (not recommended).
3. On the Tools menu, click Internet Options.
4. On the Security tab, click Local Intranet.
5. Click Sites.
6. Click Add to add the console to the list of trusted web sites.
7. Click Close.
8. Click OK.
9. In the browser window, on the toolbar, click Certificate Error.
10.Click View certificates.
11.Click Install certificate. The Certificate Import Wizard opens.
12.Complete the instructions in the Certificate Import Wizard. If you are trying to log in to the BlackBerry Administration
Service using a computer that runs Windows Vista, perform the following actions in the Certificate Import Wizard.
a In the Certificate Store dialog box, click Place all certificates in the following store.
b Click Browse.
c Click Trusted Root Certification Authorities.
d Click OK.
13.Close and reopen the browser.
This connection is untrusted

Description

The browser displays this error message when you try to navigate to the BlackBerry Administration Service or BlackBerry
Monitoring Service using Mozilla Firefox 3.6.
Possible solution
Install the certificate for the BlackBerry Administration Service or BlackBerry Monitoring Service in the certificate store of
your computer.
1. In Firefox, navigate to the BlackBerry Administration Service console or BlackBerry Monitoring Service console.
Administration Guide Log in to the BlackBerry Administration Service for the first time
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