• To write additional information to the log files that can help you troubleshoot issues with your organization's
environment, click Debug.
5. Click Save all.
6. On the Servers and components menu, locate and restart the components that contain the logging settings that you
changed.
Related information
Restarting BlackBerry Enterprise Server components, 392
Create an additional log file for a BlackBerry Enterprise Server componentwhen the current log file reaches its maximum size
If you turn on log auto-roll for a BlackBerry Enterprise Server component, the BlackBerry Enterprise Server creates a new
log file for the component when the current log file reaches the maximum size. If you turn off log auto-roll for a BlackBerry
Enterprise Server component, the BlackBerry Enterprise Server overwrites the current log file for the component when the
log file reaches the maximum size. By default, log auto-roll is turned on for all BlackBerry Enterprise Server components.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Logging.
2. Click the instance that contains the logging settings that you want to change.
3. On the Logging details tab, click Edit instance.
4. In each section, in the Log auto-roll drop-down list, click True.
5. Click Save all.
6. On the Servers and components menu, locate and restart the components that contain the logging settings that you
changed.
Related information
Restarting BlackBerry Enterprise Server components, 392
Change the identifier of the log file for a BlackBerry Enterprise Servercomponent
You can identify the log file for a BlackBerry Enterprise Server component by the identifier that is included in the file name.
For example, a log file that is named BBServer01_SYNC_01_20080120_001.txt uses the default component identifier
SYNC to identify the BlackBerry Synchronization Service component.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Logging.
2. Click the instance that contains the logging settings that you want to change.
3. On the Logging details tab, click Edit instance.
4. In each section, in the Log identifier field, type a new identifier name.
Administration Guide BlackBerry Enterprise Server log files
436