• If you want to change a BlackBerry Enterprise Server pair, click one of the instances, and on the Instance
information tab, click Restart instance. Repeat this step for the other instance in the pair.
• In the Windows Services, restart the BlackBerry Dispatcher.
7. Repeat step 2 to step 6 for each BlackBerry Enterprise Server instance that you want to turn off the feature for.
After you finish: To allow the user to check the availability of a potential meeting participant, in the Messaging Options
section, change Free busy lookup turn on to True. Click Save all. Restart the BlackBerry Enterprise Server.
Related information
Restarting BlackBerry Enterprise Server components, 392
Prevent a user from searching for remote emailmessages using a device
You can prevent BlackBerry device users from searching with their devices for remote email messages that are located on
the messaging server.
Before you begin: You must turn on wireless email reconciliation.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Email.
2. Click the name of the BlackBerry Messaging Agent instance that you want to prevent a device user from searching for
remote email messages.
3. Click Edit instance.
4. On the Messaging tab, in the Messaging options section, in the Remote search turned on drop-down list, click False.
5. Click Save all.
6. On the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component
view > BlackBerry Enterprise Server.
7. Click the name of the BlackBerry Enterprise Server instance or BlackBerry Enterprise Server pair that is associated
with the email instance that you want to prevent a device user from searching for remote email messages.
8. Restart the BlackBerry Enterprise Server using one of the following methods:
• If you are changing a BlackBerry Enterprise Server instance, in the Status list, click Restart instance.
• If you are changing a BlackBerry Enterprise Server pair, in the Status list for one of the instances in the pair, click
Restart instance. Repeat this step for the other instance in the pair.
• In the Windows Services, restart the BlackBerry Dispatcher.
9. Repeat step 2 to step 8 for each BlackBerry Messaging Agent instance that you want to turn off remote searching for.
Administration Guide Managing your organization's messaging environment and attachment support
342