Administration Guide

Configuring the BlackBerry Enterprise Server environment

Configuring proxy selection for the BlackBerry Administration Service

You can configure the BlackBerry Administration Service to select a proxy server either manually or automatically. To manually select a proxy server, you can use one of the following tools:

Proxy Configuration Tool (proxycfg.exe) with Windows Server 2003 or earlier

Network Shell Utility (netsh.exe) with Windows Server 2008

Windows Internet Explorer

To automatically select a proxy server, you can use one of the following methods:

enable the Web Proxy Autodiscovery Protocol using the BlackBerry Enterprise Trait Tool

specify a URL for a PAC file using Windows Internet Explorer

Configuring manual proxy selection for a BlackBerry Administration Service instance

Depending on the operating system on the computer that hosts the BlackBerry Administration Service instance, you can use the Proxy Configuration Tool or the Network Shell Utility to manually select a proxy server for a BlackBerry Administration Service instance. You must configure manual proxy selection for all of the computers that host a BlackBerry Administration Service instance. Both the Proxy Configuration Tool and the Network Shell Utility store the proxy server settings in the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections \WinHttpSettings registry key. You must run both tools as an administrator.

The Proxy Configuration Tool works with Windows Server 2003 or earlier, and it is located in one of the following locations:

For 32-bit Windows operating systems, the Proxy Configuration Tool is located at c:\Windows\system32\.

For 64-bit Windows operating systems, the Proxy Configuration Tool is located at c:\Windows\sysWow64\.

For more information about the Proxy Configuration Tool, visit www.msdn.microsoft.com and search for proxycfg.exe.

The Network Shell Utility works with Windows Server 2008. For more information about the Network Shell Utility, visit technet.microsoft.com and search for Netsh.exe.

Configure manual proxy selection for the Windows account that runs the BlackBerry Administration Service

Perform this task on all of the computers that host a BlackBerry Administration Service instance.

1.On the computer that hosts the BlackBerry Administration Service, log in using the Windows account that runs the BlackBerry Administration Service.

2.Open Windows Internet Explorer.

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Blackberry SWD-20120924140022907 manual Administration Guide