Blackberry SWD-20120924140022907 manual Administration Guide

Administration Guide Managing calendars

•To turn off automatic correction of calendar synchronization errors for a specific user account, type traittool -user<smtp_address> -trait ExchangeSmartSyncSendUpdate -set false.

•To turn off automatic correction of calendar synchronization errors for all user accounts that are associated with a BlackBerry Enterprise Server, type traittool -server<server_name> -trait ExchangeSmartSyncSendUpdate -set false.

•To turn off automatic correction of calendar synchronization errors for all user accounts, type traittool -global - trait ExchangeSmartSyncSendUpdate -set false.

5.Press ENTER.

Example: Turn off automatic error correction for a specific user

traittool -user ian.dundas@blackberry.com -trait ExchangeSmartSyncSendUpdate -set false

After you finish: To turn on calendar synchronization error correction, type traittool -<level>-trait ExchangeSmartSyncSendUpdate -set true, where <level> is the SMTP address of a specific user account, the server name of a specific BlackBerry Enterprise Server for all user accounts that are associated with the specific BlackBerry Enterprise Server, or global for all user accounts.

Configure the range of days to check for calendar synchronization errors

You can configure corrective calendar synchronization to check for calendar synchronization errors during a specific range of days in the calendar after the current date.

1.Copy the BlackBerry Enterprise Server installation files to a computer that hosts a BlackBerry Enterprise Server instance.

2.Extract the contents to a folder on the computer.

3.At the command prompt, navigate to the folder that the TraitTool.exe file is located in.

4.Perform one of the following actions:

•To check for calendar synchronization errors during a specific range of days in the calendar for a user account, type traittool -user<smtp_address> -trait ExchangeSmartSyncDays -set<value> , where <value> is a number from 1 to 365.

•To check for calendar synchronization errors during a specific range of days in the calendar for all user accounts that are associated with a BlackBerry Enterprise Server, type traittool -server<server_name> -trait ExchangeSmartSyncDays -set<value> , where <value> is a number from 1 to 365.

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