Change the transport protocol for a Microsoft instant messaging environment ................................................................. 385
Specify the Windows domain name for users who log in to a collaboration client .............................................................. 386
Managing instant messaging sessions ............................................................................................................................. 387
Specify the maximum number of instant messaging sessions that can be open at the same time ............................... 387
Specify the inactivity timeout limit for instant messaging sessions ............................................................................. 387
Managing instant messaging features ............................................................................................................................. 388
Prevent users from sending specific file types to instant messaging contacts using the BlackBerry Client for IBM
Lotus Sametime ....................................................................................................................................................... 388
Specifying the maximum size of file types that users can send using the BlackBerry Client for IBM Lotus Sametime .. 388
Prevent users from sending instant messaging conversations in email messages ...................................................... 389
Prevent users from saving instant messaging conversations ..................................................................................... 389
Hide the icon that appears on BlackBerry devices for mobile contacts ...................................................................... 389
Make additional contact information and phone numbers available for the BlackBerry Client for IBM Lotus
Sametime users ....................................................................................................................................................... 390
32 Managing a BlackBerry Domain .................................................................................................. 392
Restarting BlackBerry Enterprise Server components ..................................................................................................... 392
Restart a BlackBerry Enterprise Server component using the BlackBerry Administration Service .............................. 393
Restart a BlackBerry Enterprise Server component using Windows Services ............................................................. 393
Best practice: Restarting more than one BlackBerry Administration Service instance ............................................... 394
Using the BlackBerry Enterprise Trait Tool ...................................................................................................................... 394
Use the BlackBerry Enterprise Trait Tool .................................................................................................................. 394
BlackBerry Enterprise Trait Tool traits ............................................................................................................................. 395
Permit the BlackBerry Messaging Agent to write statistics to Microsoft Exchange mailboxes ............................................ 406
Managing BlackBerry CAL keys ...................................................................................................................................... 407
Add or delete a BlackBerry CAL key ......................................................................................................................... 407
Copy a BlackBerry CAL key to a text file .................................................................................................................... 408
Configuring the BlackBerry Mail Store Service instance that updates the contact list ....................................................... 408
Configure the BlackBerry Mail Store Service instance that updates the contact list ................................................... 409
Configuring a Hosted BlackBerry services environment ................................................................................................... 409
Configuring Hosted BlackBerry services when you permit your organization’s customers limited access to
Microsoft Active Directory ........................................................................................................................................ 410
Configure Hosted BlackBerry services when your organization’s customers have full control of their subtree in
Microsoft Active Directory ........................................................................................................................................ 411
Configuring the BlackBerry Enterprise Server to use LDAP to retrieve email addresses and organizer data ....................... 412
Configure the BlackBerry Enterprise Server to connect to Microsoft Active Directory ................................................. 413
Configure the BlackBerry Enterprise Server to retrieve email addresses and organizer data using LDAP .................... 414
Prevent the BlackBerry Enterprise Server from retrieving contact information for specific users ................................ 415
Restrict the location in Microsoft Active Directory that the BlackBerry Enterprise Server can retrieve email
addresses and organizer data from .......................................................................................................................... 416
Configuring BlackBerry Policy Service throttling .............................................................................................................. 416
View the current settings for BlackBerry Policy Service throttling .............................................................................. 417