Administration Guide

Configuring the BlackBerry Enterprise Server environment

CAUTION: If the proxy server authenticates using HTTP basic authentication, the PAC file must be on a computer that is separate from the proxy server and uses Windows authentication or anonymous authentication.

1.On the computer that hosts the BlackBerry Administration Service instance, log in using the Windows account that runs the BlackBerry Administration Service.

2.Open Windows Internet Explorer.

3.Click Tools > Internet Options.

4.On the Connections tab, click LAN settings.

5.Select Use automatic configuration script.

6.In the Address field, type the URL for the PAC file.

7.Click OK.

8.Click OK.

Configuring the BlackBerry Administration Service to authenticate with a proxy server

If your organization's proxy server requires authentication, you must configure the BlackBerry Administration Service to authenticate with the proxy server.

If the proxy server uses Windows authentication, you must configure the proxy server to authenticate the Windows account that runs the BlackBerry Administration Service.

If your proxy server uses HTTP basic authentication, you can configure the user name and password for HTTP basic authentication using the BlackBerry Enterprise Trait Tool. You can specify the credentials for either the entire BlackBerry Domain or for individual BlackBerry Administration Service instances. The BlackBerry Administration Service tries the credentials that you specify for the BlackBerry Administration Service instance first and then tries the credentials that you specify for the BlackBerry Domain.

Configure the BlackBerry Administration Service to use HTTP basic authentication

You use the BlackBerry Enterprise Trait Tool to configure the BlackBerry Administration Service to use HTTP basic authentication to authenticate with a proxy server. HTTP basic authentication requires a user name and password for authentication.

1.On the computer that hosts the BlackBerry Administration Service, at the command prompt, navigate to the folder that contains the TraitTool.exe file.

2.Perform one of the following tasks:

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Blackberry SWD-20120924140022907 manual Address field, type the URL for the PAC file Click OK