Administration Guide

Configuring high availability for BlackBerry Enterprise Server components

When you navigate to another page in the BlackBerry Administration Service, the BlackBerry Administration Service turns off the refresh option, and you must turn it on again manually when you return to the page that displays the status.

If more than one administrator logs in to the BlackBerry Administration Service, each administrator must turn on the refresh option manually so that the BlackBerry Administration Service refreshes the high availability status or job deployment status in the web browser for the administrator.

Monitor the high availability status or job deployment status using the BlackBerry Administration Service

1.In the BlackBerry Administration Service, navigate to one of the following locations:

To monitor the high availability status for a BlackBerry Enterprise Server pair, navigate to Servers and components > High availability > Highly Available BlackBerry Enterprise Servers > <BES_pair> .

To monitor the high availability status for all BlackBerry Enterprise Server pairs, navigate to Servers and components > High availability > High availability summary.

To monitor job deployment status, navigate to Devices > Deployment jobs > View reconciliation event status.

2.Click Refresh page automatically.

Remove a BlackBerry MDS Connection Service instance from a pool

You can remove a BlackBerry MDS Connection Service instance from a pool if your organization no longer requires it or to troubleshoot an issue.

1.In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > BlackBerry Enterprise Server.

2.If you configured BlackBerry Enterprise Server pairs, expand the pair name.

3.Click the name of the BlackBerry Enterprise Server instance that uses the BlackBerry MDS Connection Service pool.

4.Click Edit instance.

5.On the Supported MDS Connection Service instances tab, remove the BlackBerry MDS Connection Service instance from the list of current instances.

6.Click Save all.

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