Administration Guide

Managing groups and user accounts

1.In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view.

2.Click Email.

3.Click Refresh available user list from company directory.

Resend service books to a BlackBerry device

1.In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.

2.Click Manage users.

3.Search for a user account.

4.In the search results, click the BlackBerry device PIN.

5.In the Communications list, click Resend service books to a device.

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