Administration Guide

BlackBerry Enterprise Server log files

1.In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > MDS Connection Service.

2.Click a BlackBerry MDS Connection Service instance.

3.On the Logging tab, click Edit instance.

4.In the Logging section, perform any of the following tasks:

Task

Steps

Do not trace how data packets travel inside the SRP

In the SRP logging turned on drop-down list, click No.

network layer from the BlackBerry MDS Connection

 

Service to the BlackBerry Dispatcher.

 

 

 

Do not trace how data packets travel inside the IPPP

In the IPPP logging turned on drop-down list, click No.

network layer from the BlackBerry MDS Connection

 

Service to the BlackBerry Dispatcher.

 

 

 

Send logging information using UDP to a UDP server.

In the UDP logging turned on drop-down list, click Yes.

 

 

Trace how data packets travel inside the gateway

In the GME logging turned on drop-down list, click Yes.

message envelope network layer from the BlackBerry

 

MDS Connection Service to the BlackBerry Dispatcher.

 

 

 

Monitor HTTP headers for request and response

In the HTTP logging turned on drop-down list, click Yes.

messages that the web server sends or receives when

 

users retrieve content from the Internet and intranet on

 

BlackBerry devices.

 

 

 

Monitor HTTP headers and the body of response

In the Verbose HTTP logging turned on drop-down list,

messages that the web server sends when users retrieve

click Yes.

content from the Internet and intranet on BlackBerry

 

devices.

 

 

 

Monitor activity that occurs between the BlackBerry

In the TLS logging turned on drop-down list, click Yes.

MDS Connection Service and the target server when the

 

BlackBerry MDS Connection Service uses a TLS

 

connection.

 

 

 

Monitor the certificate revocation status that the

In the OCSP logging turned on drop-down list, click Yes.

BlackBerry device retrieves from the OCSP server.

 

 

 

Monitor BlackBerry device requests to access a user

In the LDAP logging turned on drop-down list, click Yes.

profile or certificate from the LDAP directory.

 

 

 

Monitor CRLs that the BlackBerry device retrieves from

In the CRL logging turned on drop-down list, click Yes.

the CRL server.

 

 

 

Monitor PGP key status and revocation information that

In the PGP logging turned on drop-down list, click Yes.

the BlackBerry device retrieves from the PGP server.

 

 

 

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Blackberry SWD-20120924140022907 manual Logging section, perform any of the following tasks, Click Yes