1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Email.
2. Click the instance that you want to change.
3. Click Edit instance.
4. On the Messaging tab, in the Messaging options section, in the Hard deletes reconciliation drop-down list, click
True.
5. Click Save all.
6. On the computer that hosts the BlackBerry Dispatcher, restart the BlackBerry Dispatcher.
Related information
Restarting BlackBerry Enterprise Server components, 392
Managing access to remote message data

Prevent a user from checking the availability of

meeting participants on the BlackBerry device

By default, when a BlackBerry device user creates a meeting request , the BlackBerry device user can check to see if a
potential participant is available. You can turn this feature off if you want to minimize the resource impact of the BlackBerry
Enterprise Server on your organization's messaging server.
Before you begin: If your organization's environment includes Microsoft Exchange 2007, configure the system public
folder’s Schedule + Free Busy properties. For more information, visit www.microsoft.com to read article 397221(EXCHG.
80) and article 691120(EXCHG.80).
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component View > Email.
2. Click the name of the BlackBerry Enterprise Server instance or BlackBerry Enterprise Server pair that you want to
change.
3. Click Edit instance.
4. On the Messaging tab, in the Messaging Options section, change Free busy lookup turn on to False.
5. Click Save All.
6. Restart the BlackBerry Enterprise Server using one of the following methods:
• If you want to change a BlackBerry Enterprise Server instance, on the Instance information tab, click Restart
instance.
Administration Guide Managing your organization's messaging environment and attachment support
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