Blackberry SWD-20120924140022907 manual Administration Guide

Administration Guide Assigning BlackBerry devices to users

Option 4: Activating BlackBerry devices using the BlackBerry Web Desktop Manager

Users can activate their BlackBerry devices by connecting them to computers using a USB cable or Bluetooth connection and logging in to the BlackBerry Web Desktop Manager. During the activation process, the BlackBerry Web Desktop Manager prompts users to associate the BlackBerry device with their email accounts and generate encryption keys.

When users complete the activation process, the BlackBerry Enterprise Server synchronizes email messages and organizer data to BlackBerry devices through the BlackBerry Router. If a connection to the BlackBerry Router is interrupted, the data transfer continues over the wireless network.

Option 5: Activating BlackBerry devices over an enterprise Wi-Fi network

Users can activate Wi-Fi enabled BlackBerry devices over an enterprise Wi-Fi network in environments that have the following characteristics:

•BlackBerry devices can connect to the enterprise Wi-Fi network but cannot connect to the BlackBerry Infrastructure.

•Users did not install BlackBerry Desktop Manager on their computers and cannot access BlackBerry Web Desktop Manager.

•You want to deploy and activate a large number of BlackBerry devices.

To activate BlackBerry devices over the enterprise Wi-Fi network, you must configure the BlackBerry Router as an SMTP client (also known as a Mail User Agent). As an SMTP client, the BlackBerry Router communicates with an SMTP server, that sends an ETP message to the user. The ETP message is the email message that the BlackBerry Router sends to the user’s mailbox during the activation process.

You can configure the BlackBerry Router to act as a gateway for BlackBerry device activations over the enterprise Wi-Fi network and as a gateway for other network traffic such as email messages, data, or calendar synchronization, or to act only as a gateway for BlackBerry device activations over the enterprise Wi-Fi network. If you choose to configure the BlackBerry Router only as a gateway for BlackBerry device activations over the enterprise Wi-Fi network, you must configure the BlackBerry Router as part of a chain of BlackBerry Router instances and make sure that one or more BlackBerry Router instances in the chain can act as a gateway for other network traffic.

For more information about Wi-Fi enabled BlackBerry devices, see the BlackBerry Enterprise Server Feature and Technical Overview.

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