Administration Guide

Configuring high availability for BlackBerry Enterprise Server components

Change the name of the BlackBerry Administration Service pool

Before you begin: If you want to configure high availability for the BlackBerry Administration Service by creating a BlackBerry Administration Service pool using DNS round robin, create the DNS record that represents the BlackBerry Administration Service instances in the pool.

1.On a computer that hosts a BlackBerry Administration Service instance, in the BlackBerry Configuration Panel, on the Administration Service - High Availability tab, in the Pool name field, type a new name for the pool.

2.Click OK.

3.On the computer that hosts a BlackBerry Monitoring Service instance, in the BlackBerry Configuration Panel, on the Administration Service - High Availability tab, click the Synchronize button.

4.Click OK.

5.On the computer that hosts a BlackBerry Administration Service instance, in the Windows Services, restart the BlackBerry Administration Service services.

6.If the BlackBerry Administration Service instance uses a self-signed certificate, on the computers that host the other BlackBerry Administration Service instances, in the Windows Services, restart the BlackBerry Administration Service services.

7.On the computer that hosts a BlackBerry Monitoring Service instance, in the Windows Services, restart the BlackBerry Monitoring Service services.

Related information

Restarting BlackBerry Enterprise Server components, 392

Fail over the BlackBerry MDS Connection Service or BlackBerry Collaboration Service manually

You can fail over the BlackBerry MDS Connection Service or BlackBerry Collaboration Service when you want to perform maintenance on the instance with the active connection to the BlackBerry Enterprise Server or when a disaster recovery scenario occurs.

Before you begin: Verify that the standby BlackBerry MDS Connection Service or BlackBerry Collaboration Service is running.

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Blackberry SWD-20120924140022907 manual Related information