Item Description
MOD specifies that a calendar item is missing on the device
MOO specifies that a calendar item is missing in the email application
SAM specifies that a calendar item is the same on the device and in the email
application
SmartSyncFireOff specifies that the calendar synchronization process was initiated using the
BlackBerry Enterprise Trait Tool instead of the standard calendar
synchronization process
Delete a setting for corrective calendar synchronization
If you delete a setting for corrective calendar synchronization, the calendar synchronization process uses the setting that
you specified at the next highest level of the hierarchy. For example, if you delete a setting at the user level, the process
uses the setting that is specified at the server level because the server level is the next highest level. If you do not specify
any values, the default value is used.
1. Copy the BlackBerry Enterprise Server installation files to a computer that hosts a BlackBerry Enterprise Server
instance.
2. Extract the contents to a folder on the computer.
3. At the command prompt, navigate to the folder that the TraitTool.exe file is located in.
4. Perform one of the following actions:
• To delete a setting for a specific user account, type traittool -user
<smtp_address>
-trait
<name>
-erase, where
<name> is the setting you want to delete.
• To delete a setting for all user accounts that are associated with a BlackBerry Enterprise Server, type traittool -
server
<server_name>
-trait
<name>
-erase, where <name> is the setting you want to delete.
• To delete a setting for all user accounts, type traittool –global -trait
<name>
-erase, where <name> is the setting
you want to delete.
5. Press ENTER.
Example: To delete the setting for the hour that corrective calendar synchronization begins on the BlackBerry
Enterprise Server that is named SERVER01, type:
traittool -server SERVER01 -trait ExchangeSmartSyncTriggerHour -erase
Administration Guide Managing calendars
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