Administration Guide

Assigning BlackBerry devices to users

4.In the search results, click the display name for the user account.

5.In the Device activation list, click Specify an activation password.

6.In the Activation password and Confirm password fields, type an activation password. The password must not contain special characters. Some BlackBerry devices do not support special characters and do not unlock when a user types a password that contains special characters.

7.In the Password expiration (hours) field, type the amount of time that can elapse before the activation password expires.

8.Click Specify an activation password.

Send an activation password to multiple users

1.In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.

2.Click Manage users.

3.Search for one or more user accounts.

4.Select the checkboxes beside the display names of the appropriate user accounts.

5.In the Device activation list, click Specify an activation password.

6.In the Activation password and Confirm password fields, type an activation password. The password must not contain special characters. Some BlackBerry devices do not support special characters and do not unlock when a user types a password that contains special characters.

7.In the Password expiration (hours) field, type the amount of time, in hours, that can elapse before the activation password expires.

8.Click Specify an activation password.

Option 3: Activating BlackBerry devices over the LAN

Users can activate BlackBerry devices by connecting them to computers that the BlackBerry Desktop Manager is associated with. During the activation process, the BlackBerry Desktop Manager prompts users to associate the BlackBerry devices with their work email accounts and generate encryption keys.

When users complete the activation process, the BlackBerry Enterprise Server sends email messages and organizer data to the BlackBerry devices through the BlackBerry Router. If a connection to the BlackBerry Router is interrupted, the data transfer continues over the wireless network.

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Blackberry SWD-20120924140022907 Option 3 Activating BlackBerry devices over the LAN, Click Specify an activation password