Blackberry SWD-20120924140022907 manual Adding a user account to the BlackBerry Enterprise Server

Administration Guide Configuring user accounts

1.In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.

2.Click Manage users.

3.Search for the user accounts.

4.Select the user accounts.

5.In the Add to user configuration list, click Add group.

6.In the Available groups list, click the group that you want to add the user accounts to.

7.Click Add.

8.Click Save.

Adding a user account to the BlackBerry Enterprise Server

If you add a user account to the BlackBerry Enterprise Server, you are not required to locate the Microsoft Exchange mailbox for the BlackBerry device that the user account is associated with or the routing group that the BlackBerry Enterprise Server is located in.

Related information

Assigning BlackBerry devices to users, 91

Add a user account

You can add a user account to the BlackBerry Enterprise Server, assign a BlackBerry device to a user account and activate the BlackBerry device. The user account must exist on your organization's messaging server.

Before you begin: If required, create a group of user accounts so that you can manage user accounts that are similar.

1.In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.

2.Click Create a user.

3.Search for a user account.

4.Select the check box beside the display name for the user account.

5.Click Continue.

6.If your organization's environment includes multiple BlackBerry Enterprise Server instances, select the BlackBerry Enterprise Server that you want to add the user account to.

7.If groups exist in the Available groups list, click at least one group that you want to add the user account to.

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