Administration Guide

Managing your organization's messaging environment and attachment support

Configuring access to documents on remote file systems

By default, the BlackBerry MDS Connection Service can search your organization's Windows network for any documents that users might want to access from the BlackBerry devices.

In BlackBerry Enterprise Server version 5.0 or later and BlackBerry Device Software version 5.0 or later, if you want to permit users to access specific documents that are not located on the Windows network (for example, documents that are located on a Linux network) from the BlackBerry devices, you must configure the BlackBerry MDS Connection Service to search the remote file system where the documents are located and provide the authentication credentials to users or the BlackBerry MDS Connection Service. For remote file systems that require authentication, you can provide the credentials to the BlackBerry MDS Connection Service so that users do not need to provide the credentials when they access the documents.

To configure the BlackBerry MDS Connection Service to search the remote file system, you must define how the BlackBerry MDS Connection Service communicates with the remote file system, add the communication information to a BlackBerry MDS Connection Service configuration set, and assign the configuration set to one or more BlackBerry MDS Connection Service instances.

Configure the BlackBerry MDS Connection Service to communicate with a remote file system

To permit the BlackBerry MDS Connection Service to communicate with a remote file system, you specify the URL for the remote file system and the type of access (Linux or Windows) that the domain of the remote file system supports. You can also provide credentials for the domain so that BlackBerry device users do not need to provide the credentials when they access the documents.

Before you begin: If the file system requires the BlackBerry MDS Connection Service to authenticate to the remote file system, create an account on the remote file system that the BlackBerry MDS Connection Service can use to authenticate when the BlackBerry MDS Connection Service receives requests for documents.

1.In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view.

2.Click MDS Connection Service.

3.Click Edit component.

4.On the File tab, in the Name field, type a name for the communication method that you want to configure.

5.In the Service URL field, type the UNC path to the remote file system using the following format: /<computer_name> <fs_path>, where <computer_name> is the FQDN or IP address of a computer or the virtual view of the shared folders

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