3. Click Edit instance.
4. In the Distiller display name section, in the Allowed column, specify which distillers are supported for the instance.
5. Click Save.
After you finish: Restart the BlackBerry Attachment Service.
Related information
Restarting BlackBerry Enterprise Server components, 392
Add support for an additional attachmentfile format to a BlackBerry AttachmentService
You can configure a BlackBerry Attachment Service to support additional file formats. If your organization's messaging
server connects to a document management system that renames file format extensions, you must add the necessary
extensions to the list of supported file formats for all BlackBerry Attachment Service instances.
If your organization uses new common extensions for a file format that there is a distiller available for on a BlackBerry
Attachment Service, you must add those extensions to the BlackBerry Attachment Connector. For example, if users
send .rtf files as .wav files, you must verify that the BlackBerry Attachment Connector supports .wav files and that the
appropriate distiller is turned on for the BlackBerry Attachment Service instances.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Attachment > Connector.
2. Click the BlackBerry Attachment Connector instance that is associated with the BlackBerry Attachment Service that
you want to change.
3. Click Edit instance.
4. On the Supported Attachment Server instances tab, click the Edit icon for the BlackBerry Attachment Service that
you want to support additional file formats.
5. In the field at the bottom of the Extensions list, type the extension of the file format that you want to add.
6. Click the Add icon.
7. Repeat steps 4 to 6 for each BlackBerry Attachment Service that you want to add additional file formats to.
8. Click Save all.
Administration Guide Managing your organization's messaging environment and attachment support
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