Administration Guide

Configuring BlackBerry Enterprise Server high availability

Before you begin: Verify that the standby BlackBerry Enterprise Server is running.

1.In the BlackBerry Administration Service, on the Servers and components menu, expand High availability > Highly available BlackBerry Enterprise Servers.

2.Click the name of the BlackBerry Enterprise Server pair.

3.Click Manual Failover.

4.In the list, choose the standby BlackBerry Enterprise Server instance.

5.Click Yes - Failover to standby instance.

6.Verify that the failover event occured.

Fail over the BlackBerry Enterprise Server manually using the BlackBerry Configuration Panel

You can use the BlackBerry Configuration Panel to force the primary BlackBerry Enterprise Server to perform a failover process if it is not running as expected or if it requires maintenance.

Before you begin: Verify that the standby BlackBerry Enterprise Server is running.

1.In the BlackBerry Configuration Panel for the standby BlackBerry Enterprise Server, on the BlackBerry Server tab, click Make Primary.

2.Click OK.

3.Verify that the failover event occured.

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Blackberry SWD-20120924140022907 manual Click Manual Failover, Click Yes Failover to standby instance