Task Steps
• To prevent the BlackBerry Controller from restarting the BlackBerry
Collaboration Service if the service stops responding, type 0.
• To permit the BlackBerry Controller to restart the BlackBerry
Collaboration Service if the service stops responding, type 1.
Change how the BlackBerry
Controller restarts the BlackBerry
MDS Connection Service.
1. Click BlackBerry Mobile Data Server.
2. Double-click the DWORD value that is named RestartOnCrash.
3. In the Value data field, perform one of the following actions:
• To prevent the BlackBerry Controller from restarting the BlackBerry
MDS Connection Service if the service stops responding, type 0.
• To permit the BlackBerry Controller to restart the BlackBerry MDS
Connection Service if the service stops responding, type 1.
Change how the BlackBerry
Controller restarts the BlackBerry
Router.
1. Click BlackBerryRouter.
2. Double-click the DWORD value that is named RestartOnCrash.
3. In the Value data field, perform one of the following actions:
• To prevent the BlackBerry Controller from restarting the BlackBerry
Router if the service stops responding, type 0.
• To permit the BlackBerry Controller to restart the BlackBerry Router
if the service stops responding, type 1.
Change how the BlackBerry
Controller restarts the BlackBerry
Mail Store Service.
1. Navigate to BlackBerry Enterprise Server.
2. Click MailStore.
3. Double-click the DWORD value that is named RestartOnCrash.
4. In the Value data field, perform one of the following actions:
• To prevent the BlackBerry Controller from restarting the BlackBerry
Mail Store Service if the service stops responding, type 0.
• To permit the BlackBerry Controller to restart the BlackBerry Mail
Store Service if the service stops responding, type 1.
Change how the BlackBerry
Controller restarts the BlackBerry
Policy Service.
1. Navigate to BlackBerry Enterprise Server.
2. Click PolicyServer.
3. Double-click the DWORD value that is named RestartOnCrash.
4. In the Value data field, perform one of the following actions:
Administration Guide BlackBerry Controller and BlackBerry Enterprise Server Component Monitoring
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