Administration Guide

Using an IT policy to manage BlackBerry Enterprise Solution security

Option 1: Applying one IT policy to each user account, 50

Option 2: Applying multiple IT policies to each user account, 51

Option 1: Applying one IT policy to each user account

You can configure the BlackBerry Enterprise Server to apply only one IT policy to a user account when a user account is a member of multiple groups that have different IT policies. In this scenario, the BlackBerry Enterprise Server applies the IT policy that you ranked the highest in the BlackBerry Administration Service.

If you upgrade to BlackBerry Enterprise Server 5.0 SP2 or later from a previous version of the BlackBerry Enterprise Server, this is the default method for resolving IT policy conflicts. If you install BlackBerry Enterprise Server 5.0 SP2 or later, the default method for resolving IT policy conflicts is to apply multiple IT policies to each user account and create a combined IT policy that has a unique ID for the user account.

Reconciliation rules for conflicting IT policies when you apply one IT policy to the user account

The BlackBerry Enterprise Server can apply only one IT policy to a user account. Since you can assign IT policies to user accounts, groups, or the BlackBerry Domain, the BlackBerry Administration Service uses predefined rules to determine which IT policy it can apply to a user account.

The BlackBerry Administration Service might have to reconcile conflicting IT policies if you perform any of the following actions:

add an IT policy to or remove an IT policy from a user account or group

change an IT policy

change the ranking of IT policies

delete an IT policy

Scenario

Rule

 

 

You add a new user account to a BlackBerry Enterprise

The IT policy that you assigned to the BlackBerry Domain,

Server. You do not assign an IT policy directly to the user

or the Default IT policy that is assigned to the BlackBerry

account and you do not add the user to a group.

Domain, is assigned to the user account.

 

 

You assign an IT policy to a user account and a different IT

The IT policy that you assign to a user account takes

policy to a group that the user account belongs to.

precedence over an IT policy that you assign to a group. An

 

IT policy that you assign to a group takes precedence over

 

the IT policy that you assign to the BlackBerry Domain (or

 

the Default IT policy).

 

 

A user account belongs to multiple groups. You assign

The BlackBerry Enterprise Server applies the IT policy that

multiple IT policies to the groups but do not assign an IT

you ranked the highest in the BlackBerry Administration

policy to the user account.

Service to the user account.

 

 

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Blackberry SWD-20120924140022907 manual Option 1 Applying one IT policy to each user account, Scenario Rule