Mapping contact information fields forsynchronization and contact lookups
You can map contact information fields from the email applications on users' computers to the contact list fields on the
BlackBerry devices. The information in the fields in the email applications synchronizes to the fields on the BlackBerry
devices. You can create the following types of field mappings on the BlackBerry Enterprise Server:
global field mappings: apply to all user accounts in a BlackBerry Domain
user field mappings: apply to specific user accounts
You can map up to four fields that users define in the contact information on their computers to their BlackBerry devices.
When users request a remote contact lookup from the contact list, the fields that you configure display on BlackBerry
devices.

Map a contact information field in an email application

to contact list fields on BlackBerry devices

1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Synchronization.
2. Click Edit component.
3. On the Mappings for organizer data synchronization tab, for each type of organizer data, select the option in the
drop-down lists that you want to map the information to on BlackBerry devices.
4. Click Save all.
After you finish: To return the organizer data to the default settings, edit each mapping version by selecting the Edit icon,
select Reset to default and select Save all after modifying each mapping version.

Map a contact list field in an email application to a

contact list field on a BlackBerry device

1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
2. Click Manage users.
3. Search for a user account.
Administration Guide Setting up the messaging environment
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