Administration Guide

Managing calendars

BlackBerry Messaging Agent. If you configured high availability, configure only the primary BlackBerry Enterprise Server.

To configure all BlackBerry Messaging Agent instances on a specific BlackBerry Enterprise Server to use Microsoft Exchange Web Services, type traittool -server<server_name> -trait EWSEnable -set true, where <server_name> is the name of the BlackBerry Enterprise Server. If you configured high availability, configure only the primary BlackBerry Enterprise Server.

To configure all BlackBerry Messaging Agent instances on all BlackBerry Enterprise Server instances to use Microsoft Exchange Web Services, type traittool -global-trait EWSEnable -set true.

5.Restart the BlackBerry Messaging Agent instances that you made changes to.

After you finish:

In the logs folder verify that the file named <server_name>_CALH_<agent_id>_<date>.txt appears. In the file name, <server_name> is the name of the BlackBerry Enterprise Server, <agent_id> is the ID of the BlackBerry Messaging Agent, and <date> is the date that you configured the BlackBerry Enterprise Server to use Microsoft Exchange Web Services.

Related information

Restarting BlackBerry Enterprise Server components, 392

Configure the BlackBerry Enterprise Server to use MAPI and CDO libraries

You can configure the BlackBerry Enterprise Server to use only MAPI and CDO libraries to manage calendars on BlackBerry devices.

1.Copy the BlackBerry Enterprise Server installation files to the computer that hosts the primary BlackBerry Enterprise Server.

2.Extract the contents to a folder on the computer.

3.At a command prompt, navigate to <extracted_folder>\tools.

4.Perform one of the following actions:

To configure a specific BlackBerry Messaging Agent on a specific BlackBerry Enterprise Server to use MAPI and CDO libraries, type traittool -server<server_name> -agent<agent_id> -trait EWSEnable -set false, where <server_name> is the name of the BlackBerry Enterprise Server and <agent_id> is the ID for the BlackBerry Messaging Agent. If you configured high availability, configure only the primary BlackBerry Enterprise Server.

To configure all BlackBerry Messaging Agent instances on a specific BlackBerry Enterprise Server to use MAPI and CDP libraries, type traittool -server<server_name> -trait EWSEnable -set false, where <server_name> is the name of the BlackBerry Enterprise Server. If you configured high availability, configure only the primary BlackBerry Enterprise Server.

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