BlackBerry Messaging Agent. If you configured high availability, configure only the primary BlackBerry Enterprise
Server.
• To configure all BlackBerry Messaging Agent instances on a specific BlackBerry Enterprise Server to use
Microsoft Exchange Web Services, type traittool -server
<server_name>
-trait EWSEnable -set true, where
<server_name> is the name of the BlackBerry Enterprise Server. If you configured high availability, configure only
the primary BlackBerry Enterprise Server.
• To configure all BlackBerry Messaging Agent instances on all BlackBerry Enterprise Server instances to use
Microsoft Exchange Web Services, type traittool -global -trait EWSEnable -set true.
5. Restart the BlackBerry Messaging Agent instances that you made changes to.
After you finish:
In the logs folder verify that the file named <server_name>_CALH_<agent_id>_<date>.txt appears. In the file name,
<server_name> is the name of the BlackBerry Enterprise Server, <agent_id> is the ID of the BlackBerry Messaging Agent,
and <date> is the date that you configured the BlackBerry Enterprise Server to use Microsoft Exchange Web Services.
Related information
Restarting BlackBerry Enterprise Server components, 392
Configure the BlackBerry Enterprise Server to useMAPI and CDO libraries
You can configure the BlackBerry Enterprise Server to use only MAPI and CDO libraries to manage calendars on
BlackBerry devices.
1. Copy the BlackBerry Enterprise Server installation files to the computer that hosts the primary BlackBerry Enterprise
Server.
2. Extract the contents to a folder on the computer.
3. At a command prompt, navigate to <extracted_folder>\tools.
4. Perform one of the following actions:
• To configure a specific BlackBerry Messaging Agent on a specific BlackBerry Enterprise Server to use MAPI and
CDO libraries, type traittool -server
<server_name>
-agent

<agent_id>

-trait EWSEnable -set false, where
<server_name> is the name of the BlackBerry Enterprise Server and <agent_id> is the ID for the BlackBerry
Messaging Agent. If you configured high availability, configure only the primary BlackBerry Enterprise Server.
• To configure all BlackBerry Messaging Agent instances on a specific BlackBerry Enterprise Server to use MAPI
and CDP libraries, type traittool -server
<server_name>
-trait EWSEnable -set false, where <server_name> is the
name of the BlackBerry Enterprise Server. If you configured high availability, configure only the primary
BlackBerry Enterprise Server.
Administration Guide Managing calendars
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