Assigning BlackBerry devicesto users

Preparing to distribute a BlackBerry device

Before you distribute a BlackBerry device to a user, you can configure the BlackBerry Enterprise Server to synchronize
email messages that the user previously sent and received on a supported BlackBerry device. You can synchronize
messages for a new user or for a user whose PIN changed when they received a replacement BlackBerry device.
When the BlackBerry Enterprise Server synchronizes messages onto a BlackBerry device, it applies the message filter rules
and redirection settings that are specific to the user account.

Change how the BlackBerry Enterprise Server

downloads a user's existing email messages onto the

BlackBerry device
By default, the BlackBerry Enterprise Server synchronizes the headers of 200 email messages from the previous 5 days to
a BlackBerry device when you activate it. If you change the BlackBerry Enterprise Server settings so that it synchronizes
the headers and body of messages to a BlackBerry device when you activate it, the BlackBerry Enterprise Server can
synchronize up to 3000 messages from the previous 30 days.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Email.
2. Click the instance that you want to change.
3. Click Edit instance.
4. On the Messaging tab, in the Message prepopulation settings section, perform the following actions:
• To specify if you want full message bodies delivered or just message headers, in the Send headers only field,
select an option.
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Administration Guide Assigning BlackBerry devices to users
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