Administration GuideUsing an IT policy to manage BlackBerry Enterprise Solution security

Scenario

Rule

 

 

the default value of Yes). You assign

For example, in this scenario, the Allow Browser IT policy rule setting from IT

the second group IT policy B, which

policy B, No, is applied to the user account even though IT policy A is ranked

has the Allow Browser IT policy rule set

higher than IT policy B, because the Allow Browser IT policy rule is blank in IT

to No. You ranked IT policy A higher

policy A. If the Allow Browser IT policy rule was configured to Yes in IT policy A,

than IT policy B in the BlackBerry

the Yes value would be applied to the user account.

Administration Service.

 

 

 

Change the method that the BlackBerry Enterprise Server uses to resolve conflicting IT policies

You can change the method that the BlackBerry Enterprise Server uses to determine what IT policy to apply to a user account when a user account belongs to multiple groups that have different IT policies. If you change the method used to resolve conflicting IT policies, the next IT policy reconciliation process that occurs might have a significant impact on the performance of your organization's BlackBerry Enterprise Server environment. It is a best practice to configure this feature during low usage periods.

1.In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view.

2.Click BlackBerry Administration Service.

3.At the bottom of the page, click Switch method to resolve multiple IT policies.

4.Click Yes - Switch the method.

Related information

Option 1: Applying one IT policy to each user account, 50

Option 2: Applying multiple IT policies to each user account, 51

Rank IT policies

You must rank the IT policies that you create so that the BlackBerry Enterprise Server can resolve IT policy conflicts when a user account is a member of multiple groups that have different IT policies.

1.In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Policy.

2.Click Manage IT policies.

3.Click Set priority of IT policies.

4.To move the IT policies higher or lower in the list, click the up arrow icon or down arrow icon.

5.Click Save.

Preview how the BlackBerry Enterprise Server resolves IT policy conflicts

You can preview how the BlackBerry Enterprise Server resolves conflicting settings for IT policy rules for multiple IT policies that you select. You can use this feature to determine which IT policies have conflicting IT policy rules and how the

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Blackberry SWD-20120924140022907 manual Default value of Yes. You assign, To No. You ranked IT policy a higher