Blackberry SWD-20120924140022907 Add an administrator account to a group, Click Manage users

Administration Guide Creating administrator accounts

If your environment includes a Microsoft Exchange resource forest, you must create the administrator account in the resource forest.

Before you begin: Verify that you can configure the authentication type and roles for an administrator account.

1.In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Administrator user.

2.Click Create an administrator user.

3.Type the required information. Consider using the minimum rules for password complexity when you create the password for the administrator account. The password should be at least 8 characters in length and contain at least one number, letter, and special character, and should not contain dictionary words.

4.In the Role drop-down list, click the role that you want to assign to the administrator account.

5.Click Create an administrator user.

After you finish: To configure the administrator account, provide the login information to the administrator and add the administrator account to a group, or you can assign additional roles to the administrator account.

Related information

Assigning BlackBerry devices to user accounts, 92

Managing administrator accounts, 282

Add an administrator account to a group

When you add an administrator account to one or more groups, you can manage role permissions at a group level instead of at an individual level. If you use groups to manage administrator roles and administrator accounts in your organization's environment, you can add multiple administrator accounts to specific groups and assign the appropriate roles to each group.

Note: If you add a role to a group, all accounts in the group become administrator accounts and have all of the permissions that are assigned to that role, even if the accounts are user accounts for BlackBerry device users.

1.In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.

2.Click Manage users.

3.Search for an administrator account.

4.In the search results, click the display name for the administrator account.

5.Click Edit user.

6.On the Groups tab, in the Available groups list, click the group that you want to add the administrator account to.

7.Click Add.

8.Click Save all.

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