2. Click Manage users.
3. Search for a user account.
4. In the search results, click the name of the user account.
5. Click Edit user.
6. In the Messaging configuration section, click Default configuration.
7. On the Email tab, in the Email message filter name field, type a name for the email message filter.
8. In the Email message filter rules section, configure the options for the email message filter. Use semicolons (;) to
separate multiple items that you specify.
If you specify multiple users in the From or Sent to fields, or multiple subject terms in the Subject field, the message
filter is applied to email messages that contain any of the users or terms that you specify. All of the users or terms that
you specify do not have to be satisfied for the message filter to be applied.
9. Perform one of the following tasks:
• To create an email message filter that does not deliver email messages that match the filter criteria to BlackBerry
devices, select Do not forward email messages to the device.
• To create an email message filter that forwards email messages that match the filter criteria to BlackBerry
devices, select Forward email messages to the device.
10. Click the Add icon.
11. To move the email message filter higher or lower in the list, click the Up or Down icons.
The BlackBerry Enterprise Server applies email message filters in the order that they are listed in. Organize the email
message filters from the least restrictive to the most restrictive.
12. Click Continue to user information edit.
13. Click Save all.
Turn on an email message filter that applies to aspecific user account
1. In the BlackBerry Administration Service, in the BlackBerry solution management menu, expand User.
2. Click Manage users.
3. Search for a user account.
4. In the search results, click the name of the user account.
5. Click Edit user.
6. In the Messaging configuration section, click Default configuration.
7. On the Email tab, click the Edit icon beside the email message filter that you want to turn on.
Administration Guide Setting up the messaging environment
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