BlackBerry Enterprise Server resolves the conflicting rules. The preview displays the conflicting IT policy rules and the
resolved settings for each rule. If an IT policy rule is not conflicting in the multiple IT policies that you selected, the preview
does not display the policy rule in the results.
1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Policy.
2. Click Manage IT policies.
3. Click Preview resolved IT policies.
4. Select two or more IT policies.
5. Click Preview.

View the resolved IT policy rules that are assigned to a

user account
If a user account belongs to multiple groups, and you assign a different IT policy to each group, the BlackBerry Enterprise
Server resolves conflicting IT policies or IT policy rule settings using the reconciliation method that you select in the
BlackBerry Administration Service. You can view the results of the IT policy reconciliation and the settings that the
BlackBerry Enterprise Server resolves for each rule in the BlackBerry Administration Service. If an IT policy rule is not
conflicting in the multiple IT policies that were applied to the user account, the preview does not display the IT policy rule.
1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
2. Click Manage users.
3. Search for a user account.
4. In the search results, click the display name for a user account.
5. On the Policies tab, in the Resolved IT Policy name section, click the name of the IT policy.
Deactivating BlackBerry devices that do nothave IT policies applied
To prevent BlackBerry devices that do not have IT policies applied to them from remaining active on a BlackBerry
Enterprise Server, you can change the Disable users with unapplied IT policy option to True. The Disable user time limit
(hours) option specifies the amount of time that BlackBerry devices can be active on a BlackBerry Enterprise Server
without having an IT policy applied to the BlackBerry devices.
If you change the Disable users with unapplied IT policy option to True, by default, the BlackBerry Enterprise Server sends
the IT policy to the BlackBerry devices every 30 minutes until the BlackBerry devices apply the IT policy or the time limit
Administration Guide Using an IT policy to manage BlackBerry Enterprise Solution security
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