Setting Description Range
The default value is 4.
Server busy time
(seconds)
This setting specifies the threshold at which the BlackBerry Attachment Service
does not accept new conversion requests.
The default value is 120 seconds.
60 to 270 seconds
Allow remote
services
This setting specifies whether you prevent or permit remote TCP/IP connections
to the BlackBerry Attachment Service.
The default value is Yes.
—
Maximum archive
(ZIP) level
This setting specifies how many levels of zipped files that the BlackBerry
Attachment Service can process. For example, if you set this field to 2, the
BlackBerry Attachment Service processes the .zip files within a .zip file. If you
set this field to 1, the BlackBerry Attachment Service only lists the contents of
a .zip file.
The default value is 1.
1 to 9
Change the maximum file size for attachments thatusers can receive
The BlackBerry Attachment Service uses memory during the attachment conversion process. If users try to open large or
complex attachments (for example, .pdf files or ASCII text files that are larger than 2 MB) or multiple attachments at the
same time, you might want to limit the file size for attachments.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Attachment > Server.
2. Click the instance that you want to change.
3. Click Edit instance.
4. In the Distiller display name section, in the Attachment size (KB) column, type a value, in KB, for the distillers that
you want to change. If necessary, configure the settings in the Additional data column.
5. Click Save.
After you finish: Restart the BlackBerry Attachment Service.
Administration Guide Managing your organization's messaging environment and attachment support
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