Blackberry SWD-20120924140022907 manual Possible cause, Select the Inner link security type

Administration Guide Configuring encryption and authentication methods for Wi-Fi enabled BlackBerry devices

8.In the Security Warning dialog box, click Yes.

9.Connect the BlackBerry device to the BlackBerry Desktop Manager.

10.In the BlackBerry Desktop Manager, select the Certificate Synch tool.

11.Type a password that you can use as the keystore password.

12.Perform one of the following actions:

•If you are distributing a root certificate, on the Root Certificates tab, select the certificate that you add to the certificate list on the BlackBerry device.

•If you are distributing a client certificate, on the Personal tab, select the certificate that you want to add to the certificate list on the BlackBerry device.

Users cannot find the certificate synchronization tool in the BlackBerry Desktop Manager

Possible cause

The certificate synchronization tool was not installed when the user installed the BlackBerry Desktop Manager.

Possible solution

Instruct the user to re-install the BlackBerry Desktop Manager using the custom installation option. During the custom installation process, the user can install the certificate synchronization tool.

Configure PEAP configuration settings in the Wi-Fi profile on a BlackBerry device

If you do not configure the PEAP configuration settings using the BlackBerry Administration Service, instruct users to configure the settings in the Wi-Fi profile on the BlackBerry device.

1.On the BlackBerry device, in the device options, click Wi-Fi Connections.

2.Click the Wi-Fi profile that you want to configure.

3.Click Edit.

4.In the Security Type list, select PEAP.

5.Type the user name and password for the messaging server.

6.In the CA certificate list, click the certificate for the authentication server.

7.Select the Inner link security type.

8.If your organization does not use EAP-MS-CHAPv2, if necesssary, in the Token list, select the token type.

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