Administration Guide

Using an IT policy to manage BlackBerry Enterprise Solution security

2.Expand BlackBerry Domain > Component view.

3.In the Policy section, click an instance.

4.Click Edit instance.

5.In the General section, in the Policy resend interval (hours) field, type an interval that you want the BlackBerry device to resend the IT policy at.

6.Click Save All.

Assigning IT policies and resolving IT policy conflicts

You can assign IT policies directly to a user account or to a group. By default, if you do not assign an IT policy to a user account or a group that the user is a member of, the BlackBerry Enterprise Server applies the Default IT policy to the user account. If you assign an IT policy to a group that a user account is a member of, the BlackBerry Enterprise Server applies the group IT policy to the user account. If you assign an IT policy to the user account directly, the BlackBerry Enterprise Server applies this IT policy to the user account instead of the group IT policy or Default IT policy.

If a user account is a member of multiple groups that have different IT policies, the BlackBerry Enterprise Server must determine which IT policy to apply to the user account. You must use one of the following reconciliation options:

Method

Description

 

 

Apply one IT policy to the user account

The BlackBerry Enterprise Server applies one of the group IT policies to the user

 

account. You specify rankings for the available IT policies using the BlackBerry

 

Administration Service and the BlackBerry Enterprise Server applies the IT

 

policy with the highest ranking.

 

If you upgrade to BlackBerry Enterprise Server 5.0 SP2 or later from a previous

 

version of the BlackBerry Enterprise Server, this is the default method for

 

resolving IT policy conflicts.

 

 

Apply multiple IT policies to the user

The BlackBerry Enterprise Server applies all of the group IT policies to the user

account

account, resulting in a combined IT policy that has a unique ID. The BlackBerry

 

Enterprise Server resolves conflicting IT policy rules using the ranking of the

 

available IT policies that you specified using the BlackBerry Administration

 

Service. If an IT policy rule is different in the multiple IT policies, the BlackBerry

 

Enterprise Server applies the rule setting from the IT policy that you ranked the

 

highest.

 

If you install BlackBerry Enterprise Server 5.0 SP2 or later, this is the default

 

method for resolving IT policy conflicts.

 

 

Related information

 

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Blackberry SWD-20120924140022907 manual Assigning IT policies and resolving IT policy conflicts, Click Edit instance