Administration Guide

Managing calendars

Configure Microsoft Exchange Impersonation for a BlackBerry Enterprise Server administrator account. For more information about configuring Microsoft Exchange Impersonation, visit msdn.microsoft.com/en-us/library/ bb204095.aspx and select the appropriate tab for Microsoft Exchange 2007 or Microsoft Exchange 2010.

Assign IIS permissions to a BlackBerry Enterprise Server administrator account on the Microsoft Exchange Server that hosts the client access server role. For more information about assigning IIS permissions, visit support.microsoft.com to read article KB 816117.

Turn off client throttling in Microsoft Exchange 2010

By default, Microsoft Exchange 2010 uses client throttling policies to track the bandwidth that each Microsoft Exchange user consumes and enforce bandwidth limits as necessary. The policies affect the performance of the BlackBerry Enterprise Server, so you should turn off client throttling for the Windows account that has a Microsoft Exchange mailbox.

1.On a computer that hosts the Microsoft Exchange Management Shell, open the Microsoft Exchange Management Shell.

2.Type New-ThrottlingPolicy BESPolicy.

3.Type the following command:

Set-ThrottlingPolicy BESPolicy -RCAMaxConcurrency $null -RCAPercentTimeInAD $null -RCAPercentTimeInCAS $null -RCAPercentTimeInMailboxRPC $null -EWSMaxConcurrency $null -EWSPercentTimeInAD $null - EWSPercentTimeInCAS $null -EWSPercentTimeInMailboxRPC $null -EWSMaxSubscriptions $null - EWSFastSearchTimeoutInSeconds $null -EWSFindCountLimit $null

4.Type Set-Mailbox "BESAdmin" -ThrottlingPolicy BESPolicy.

Configure the BlackBerry Enterprise Server to use Microsoft Exchange Web Services

You can configure the BlackBerry Enterprise Server to use only Microsoft Exchange Web Services to manage calendars on BlackBerry devices.

1.Copy the BlackBerry Enterprise Server installation files to the computer that hosts the primary BlackBerry Enterprise Server.

2.Extract the contents to a folder on the computer.

3.At a command prompt, navigate to <extracted_folder>\tools.

4.Perform one of the following actions:

To configure a specific BlackBerry Messaging Agent on a specific BlackBerry Enterprise Server to use Microsoft Exchange Web Services, type traittool -server<server_name> -agent<agent_id> -trait EWSEnable -set true, where <server_name> is the name of the BlackBerry Enterprise Server and <agent_id> is the ID for the

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Blackberry SWD-20120924140022907 Turn off client throttling in Microsoft Exchange, Type New-ThrottlingPolicy BESPolicy