Administration Guide

BlackBerry Enterprise Server log files

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Restarting BlackBerry Enterprise Server components, 392

Using BlackBerry MDS Connection Service log files to view information for proxied connections to BlackBerry devices

The BlackBerry Enterprise Server writes data for each BlackBerry device connection that the BlackBerry MDS Connection Service proxies in the BlackBerry MDS Connection Service log files.

You can find the BlackBerry MDS Connection Service log files on the computer that hosts the BlackBerry Enterprise Server. You can identify BlackBerry MDS Connection Service log files by the component identifier MDAT in the log file name.

Log file example: BlackBerry device user initiates the proxied connection

<LAYER = IPPP, DEVICEPIN = u29, DOMAINNAME = test.rim.net, CONNECTION_TYPE = DEVICE_CONN, CONNECTIONID = 852164874, DURATION(ms) = 3500, MFH_KBytes = 0.908, MTH_KBytes = 38.218, MFH_PACKET_COUNT = 1, MTH_PACKET_COUNT = 2>

Log file example: BlackBerry Enterprise Server initiates the proxied connection (push)

<LAYER = IPPP, DEVICEPIN = <devicepin>, DOMAINNAME = kmtestd, CONNECTION_TYPE = PUSH_CONN, CONNECTIONID = -432667474, DURATION(ms) = 600090, MFH_KBytes = 0, MTH_KBytes = 10.477, MFH_PACKET_COUNT = 0, MTH_PACKET_COUNT = 4>

Information in BlackBerry MDS Connection Service log files for proxied connections to BlackBerry devices

Attribute

Description

 

 

LAYER

protocol layer that the BlackBerry MDS Connection Service uses to proxy

 

BlackBerry device connections

 

 

DEVICEPIN

PIN or BlackBerry Enterprise Server user ID of the BlackBerry device that

 

connects using a proxy server

 

 

DOMAINNAME

domain that requests the BlackBerry device connection

 

 

444

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Blackberry SWD-20120924140022907 Attribute Description, BlackBerry device connections, Connects using a proxy server, 444