Administration Guide

BlackBerry Enterprise Server log files

2.Click Manage IT policies.

3.In the list of IT policies, click an IT policy.

4.Click Edit IT policy.

5.On the PIM Synchronization tab, in the Disable PIN Messages Wireless Synchronization drop-down list, click No.

6.Click Save all.

Monitor SMS text messages

You can use the log files for SMS text messages to monitor the time and the frequency when users send SMS text messages from BlackBerry devices. The log files are named using the format SMSLog_yyyymmdd. By default, logging for SMS text messages is turned off.

1.In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Policy.

2.Click Manage IT policies.

3.In the list of IT policies, click an IT policy.

4.Click Edit IT policy.

5.On the PIM Synchronization tab, in the Disable SMS Messages Wireless Synchronization drop-down list, click No.

6.Click Save all.

Turn off call logging

You can use the log files for calls to monitor the time and frequency when users make calls from BlackBerry devices. The log files are named using the format PhoneCallLog_<yyyymmdd>. By default, logging for calls is turned on.

1.In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Policy.

2.Click Manage IT policies.

3.In the list of IT policies, click the appropriate IT policy.

4.Click Edit IT policy.

5.On the PIM Synchronization tab, in the Disable Phone Call Log Wireless Synchronization drop-down list, click Yes.

6.Click Save all.

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