Administration GuideTroubleshooting

Field

Description

 

 

Certificate

This field specifies the certificate that the BlackBerry device can use for Wi-Fi

 

authentication, if applicable.

 

 

Software Token

If you configured a software token for the BlackBerry device, this field specifies the serial

 

number of the software token.

 

 

Status fields for VPN connections

Field

Description

 

 

Current Profile

This field specifies the name of the VPN profile that the user is using.

 

 

Concentrator Address

This field specifies the IP address of the VPN concentrator.

 

 

Contact

This field displays the status of the BlackBerry device connection with the VPN

 

concentrator. A green check mark appears when the BlackBerry device

 

connects with the VPN concentrator.

 

 

Authentication

This field displays the status of the VPN authentication on the BlackBerry

 

device. If the last authentication attempt was not successful, the field specifies

 

an error state.

 

 

Secure Device IP

This field specifies the IP address of the BlackBerry device on the private

 

network that the VPN protects.

 

 

Status

This field specifies a current status message, such as "Error: Link

 

down" .

Resolving Concentrator

This field specifies that the IP address of the VPN concentrator was verified.

 

 

Concentrator IP

This field specifies the IP address of the VPN concentrator.

 

 

Primary DNS

When a VPN session is open, this field specifies the DNS address that

 

corresponds to the primary DNS of the VPN concentrator. If a VPN session is not

 

open, this field specifies the Wi-Fi address.

 

 

Secondary DNS

This field specifies the address of an optional computer that translates host

 

names into IP addresses. The BlackBerry device uses the secondary DNS server

 

if the primary DNS is not available.

 

 

DNS Suffix

This field specifies the domain that the BlackBerry device uses to resolve

 

addresses on the enterprise Wi-Fi network.

 

 

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Blackberry SWD-20120924140022907 manual Status fields for VPN connections