Cadence Telephony manual Introduction

Introduction

puter.

•Complete backup via LAN command, and retrieval of the backup file via ftp.

•A completely open network API (NexPath Simple Computer Telephony Protocol, N-SCTP) for custom application development and 1st and 3rd party call control.

•Voice prompts and error messages available for all telephone operations

•A public address output for announcements, speaker ringing, and background music.

•A music-on-hold input

•Multiple auto-attendants and ACD groups can be set up

•Call waiting and call forwarding

•A complete system activity log

•Ring groups, including ring groups in ACD groups

•Distinctive ringing

•Reminder rings

•Multiple hold stack

•Park orbits

•Barge-in to voice mail in progress

•Listen-in to voice mail in progress

•Caller-ID pass-through and decoding (inside and outside calls).

•Visual Call Waiting (waiting call Caller ID).

•Power-failure bypass relays on all CO lines

•Multiple extension number assignment capability per line

•Numeric page upon receipt of voice mail

•System speed dial numbers

•Email notification upon receipt of voice mail.

•Announce name (screening) of calls based on Caller ID.

•Distintive Ringing for inside verses outside calls.

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