Telephone Operations

To swap your current call with the call most recently put on hold:

1.Enter the Swap Hold sequence Flash * . Your current call will go to the top of the hold stack, and you will be connected with the most recent caller put on hold.

To get at a call on the hold stack when more than one call is on the stack:

1.Get an inside line. If you are on a call, you can hang up on this call without putting down the handset by

entering Flash # . You can also transfer the current call using the Blind Transfer sequence Flash 4 or the Set Up Transfer and Complete Transfer sequences Flash 5 and Flash 6 respectively.

2.Take the most recent call which was placed on hold off of hold by entering the Retrieve Call From Hold sequence * 1 .

3.Hang up or transfer this call.

4.Take the next call off of hold by entering the Retrieve Call From Hold sequence * 1 .

5.If necessary, hang up or transfer this call, and take the first call which was placed on hold off of hold by entering the Retrieve Call From Hold sequence * 1 .

6.When done, hang up.

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Cadence Telephony manual Telephone Operations