Cadence Telephony manual Forwarding a message to another mail box, Forwarding a message to a group

Voice Mail

2.If there are new messages, the first message will begin playing immediately. Otherwise, press the Play key 1 to begin playback of the first message in your mailbox. Message are sorted into two groups, unread messages, and messages that have been listened to. For each group, note that playback will start with the oldest message in your mailbox for that group. The messages are played back oldest first fol- lowed by the next, and finally the most recent message (in each group). Once a message has been lis- tened to, it moves from the unread group to the listened-to group, and is placed in time order for that group. The unread message group is played first, followed by the listened-to message group.

3.Use the keys on the telephone keypad as defined in the Message Menu diagram above (Figure 3-1) to pause, resume, skip forward 5 seconds, jump back 5 seconds, delete, or proceed to the next or previous message.

Note After playback of the first message completes, the second message will not start playing until you press the Next key 9 , or the delete key 0 to delete the message. If you wait a few seconds after a message has completed, you will get a voice prompt to help you with the key assignments.

Forwarding a message to another mail box

While playing a message, or after a message has completed playing, you can forward the message to another mailbox by pressing 4 , then entering the mailbox extension number when prompted of the mailbox to which to forward the message. You can optionally record an introduction to this message. The message, plus introduction if recorded, will be also be prefixed with your Short Name, or your extension number, as described below in “Recording a short name” on page 58. Complete your introduction (or skip it) by press- ing the # key. You can also cancel the forwarding operation by pressing the * key on the telephone key- pad.

If instead of entering a voice mail box, you enter an inside extension number, the system will forward the selected message to the voice mail box associated with that inside extension.

Forwarding a message to a group

While playing a message, or after a message has completed playing, you can forward the message to a group by pressing 7 . If groups have been configured for your mailbox, then the system will announce a list of groups to select from. After selecting a group from the list, you can optionally recording an introduction. Complete your introduction (or skip it) by pressing the # key. You are then prompted to proceed to forward

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