Windows Desktop Tools- NexPath Dialer

Set up/Complete Transfer

Will set up a consultation transfer to the number listed in the Number

 

to Dial box. That is, it will put the current call in hold, and give you

 

back inside dial tone, allowing you to dial another number. When con-

 

nected to this new number, the button will change to Complete Trans-

 

fer. Click on Complete Transfer to transfer the call currently on hold

 

to the party you just dialed.

 

If the party you called doesn’t want the call, disconnect from the new

 

party using Disconnect, then try another number or use Hold to

 

retrieve the first caller.

Pick up

If you are in the middle of a call and have call-waiting enabled, you

 

will hear two beeps if a new call is received while you are off-hook.

 

Pressing Pick up will place your existing call on hold and pick up the

 

waiting call. You can then use Swap Hold to toggle between the two

 

calls.

 

Note: information on the incoming call will be displayed on the Incom-

 

ing Call status line.

Set up/Add to Conference

Pressing the Setup Conference button puts the current caller on hold

 

and reserves a conference circuit. After connecting to a second party,

 

pressing Add to Conference brings the first caller back from hold, and

 

puts all three of you together in a conference call.

 

You can press Setup Conference again to place both parties on hold,

 

then call another party and add them into the conference by pressing

 

Add to Conference again.

Listen/Barge VM

Clicking the Listen VM button will allow you to screen your voice

 

mail while it is in progress. You can listen without the caller’s knowl-

 

edge, and determine if you want to take the call. After you press the

 

Listen VM button, the button legend will change to Barge VM. Click-

 

ing it when it is labelled Barge VM will barge into the voice mail in

 

progress, if a caller is currently leaving a voice mail message. The

 

voice mail box used is the first voice mail extension that was setup in

 

the Tools->Configure screen.

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Cadence Telephony manual Add to Conference again