9
TelephoneOperations
these older phones, learn how to depressand release the hook-switch properly by hand instead of using the
key1.
Note Many telephones are now being produced that properly queue other keypad keys afterthe flash key,so
that it can be depressed along with the other keys at any rate. In particular, the flash key on the Nortel
9316 (the flash key is called Link on the Nortel phone) and the PanasonicKX-TSC50 or KS-TSC55
telephones works properly with the NexPathTelephony Server.
In this manual, we will designate a hook-flash with the symbol .
Beeps and rings
Youwill hear one short beep in your conversation if you are on the phone and you leave another call on hold
for too long2. Youcan use the Swap Hold sequence (i.e., performing a hook-flashfollowed by
pressing the button on your telephone) to toggle between your existing call and the call on hold.
Note If you are not on the phoneand you leave a call on hold too long, you will receive a short ring on your
phone, but when you pick up the phone,no one will be there. You can retrieve this call from hold using
the Retrieve Call From Hold sequence .
Two short beeps in your conversation indicates that you have a call waiting. Youcan put the current call on
hold and pick up the new call using the Pickup Waiting Call sequence . Youcan then use the
Swap Hold sequence to toggle between the two. Note that if you are done with your current call,
you can still use to pick up the incoming call. The pre-existing call you put on hold with the
will disappear when the person you were talking to hangs up.
1. If you program a sequence into a phonewith speed-dial, and is programmedas one of the keys in the pro-
grammed sequence,the phone will automatically wait until the end of its own flash time before issuing the other keys in
the sequence. Therefore, this 3/4 second blanking time is not a problem for flash sequences programmed into a s peed-
dialer.
2. This delay time is usually 45 seconds. However, the reminder ring delay time can be changed by your system administra-
tor, and might be set differently for your system.
Flash
Flash
Flash
Flash
*
*
*1
Flash 3
Flash
*
Flash 3
Flash 3
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