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FAQ
Password
Login
Disconnecting
Configuring the dialer
Resetting Button Assignments
Voice Mail Access from NexDial
Set Up Transfer
Setting Day/Night Mode
How to
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Telephone Operations
Night ringing
See
Day Ringing/Night Ringing
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Contents
NexPath Telephony Server User’s Guide
Copyright 1997-2001 NexPath Corporation
NexPath Corporation
NTS Server Hardware Limited Warranty
Page
Table of Contents
Call Forwarding
Iii
Voice Mail
Windows Desktop Tools- NexPath Dialer
Features Available When Leaving a Message
TelOper the Web Browser Desktop Interface
Windows Desktop Tools- NexPath Call Director
Frequently asked questions Glossary Index
Installing the NexPath Tapi 2.1 Service Provider
Introduction
User’s Guide
Introduction
Support Policies
Where to go for assistance
Legal Notices
User’s Guide
General Concepts
Telephone Operations
Hook-flashes
Beeps and rings
Rings
Ring Cadence
Ring groups and Pickup groups
Call distribution groups
System speed dial numbers
Extensions numbers in the NexPath Telephony Server
Accept Calls Do Not Disturb
Accept Calls/Do Not Disturb
User’s Guide
Barge In #
Barge
Call Forwarding
Forward Calls Cancel Forwarding
Telephone Operations
User’s Guide
Call Waiting
User’s Guide
Clear
Clearing a Command Sequence # #
Conference Calls
Set Up Conference Flash Add To Conference Flash
Day Ringing/Night Ringing
Enable Day Ringing # Enable Night Ringing #
Hang up
Disconnect Call Flash #
Disconnecting
Do Not Disturb
Help
Help
Hold
Telephone Operations
Hook Flash the Central Office Line Flash
Inside Lines
User’s Guide
Announce Line Number and Extensions #
Line and Extension Numbers
Listen In #
Listen
Night ringing
Dial the operator
Operator
Obtain an Outside Line
Outside Lines
Paging Public Address
Park Orbits
User’s Guide
Enter Password # Change Password #
Passwords
User’s Guide
Pick up
Transferring Calls
Telephone Operations
Summary of the keypad sequences
Hold Put a Call On Hold
Set Up Transfer
Determining if you have new messages in your voice mailbox
Voice Mail
Accessing voice mail from your telephone
Message Menu
Main Menu
Forwarding a message to a group
Forwarding a message to another mail box
Call the person who left a message
Getting a help message during voice mail
To record your standard or alternate greeting
Accessing your voice mail from an outside line
To listen to your standard or alternate greeting
To set your Standard Greeting or Alternate Greeting
Getting into your voice mail box if your mailbox is full
To enter a numeric pager number
Adding a voice mail distribution group
Recording a short name
Sending a message directly from voice mail
Removing a voice mail distribution group
Rewind and Play Rewind and play message from the beginning
Press 1 During Record Send Message
Call back number Enter a call back number
Features Available When Leaving a Message
Voice Mail
User’s Guide
Windows Desktop Tools NexPath Dialer
Configuring the dialer
Installing the NexDial dialer program
Windows Desktop Tools- NexPath Dialer
Configuring setup parameters for NexDialTM
Windows Desktop Tools- NexPath Dialer
Tools-Options menu in NexDial
Screen pops
Features available with NexDial Dialer Window
Numeric keypad and the Dial/Transfer button
NexDialTM Network Dialer Application
User speed dial buttons
Hold If you are in the middle of a call
Function buttons below the keypad
Add to Conference again
Send to VM
Voice Mail
Status information
Setting Day/Night Mode
Changing your password
Selecting the audio player
Voice Mail Window in NexDial
Voice Mail Access from NexDial
Playing back a message
Calling the call back number
Saving a copy of the voice mail file to the local computer
Recording your Standard Greeting
Forwarding a message to another voice mail box or a group
Selecting the Standard or Alternate Greeting
Recording your Alternate Greeting
To play back your greetings
Deleting a message or messages
Voice Mail Message Options
Announce Time and Date and/or Caller ID
Numeric Pager Notification for Voice Mail
Numeric Pager Notification
Windows Desktop Tools- NexPath Dialer
Email Notification for Voice Mail
Email Notification
Adding and Using Voice Mail Distribution Groups
Voice Mail Distribution Groups
10.Editing a user voice mail distribution group
Personal Phone Book
11.Personal Phone Book
Viewing the Call Log
12.Viewing the system call log using NexDial
Integration with Goldmine 4.0 and ACT! 3 & ACT
Windows Desktop Tools- NexPath Call Director
System Requirements for NexDirector
Installing the NexDirector program
Windows Desktop Tools- NexPath Call Director
NexDirector login dialog box
Including Extensions in the system phonebook using AdminTool
NTS Server Configuration Issues Related to NexDirector
NexDirector Screen Inside lines tab
Options Configuration
Configuration and Setup
100
Tabs and Views
101
Configuration Management- Multiple Views
102
Customizing Buttons and Views
Customizing buttons on NexDirector
103
Resizing the Window
Resetting Button Assignments
Activity and Status
104
105
Controlling Calls
Call An Extension
Transfer a Call
Retrieve a call from a Park Orbit
106
Put a call on Hold
Seizing a particular outside line
Disconnect a call
107
108
109
To Control your Phone from your Web Browser
Log-in page for controlling your phone from your computer
110
111
112
Control
Selecting a voice mail box to monitor
113
VM Barge-in
Send to VM
Call Control
114
115
Using the Ring Group button
A voice mail alert box
116
A sample voice mail
117
118
Setting message, pager, and email parameters
Other Voice Mail Features
119
Dialing Method for Call Back
120
121
System Information
122
123
Using the Phone Book
124
125
View Log button
A sample Call Log
126
127
128
Status information at the bottom of the Control
129
Installing the NexPath Tapi Service Provider
130
Telephony Dialing Properties Window
131
132
NexPath Tapi 2.1 Configuration Window
133
134
135
136
137
Frequently asked questions
Answer
138
139
140
141
142
143
Glossary
Call distribution group
144
CPC
145
FSK
146
147
Password protection
User
148
149
Index
150
151
152
153
Tapi
154
155
156
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