Cadence Telephony manual 138, Answer

User’s Guide

	• You can put the caller in a park orbit using a the Blind Transfer sequence						Flash	4 , then
	transferring them to a park orbit (100, for example). You can then page the person you want
	to have pick up the call by dialing the Paging extension 111 and announcing that so-and-so
	has a call on 100. The other person just has to pick up any phone and dial 100 to pick up the
	caller from the park orbit.
Question:	Sometimes I’m in another person’s office when I hear my phone ring. How can I avoid
	having to run to my office to catch the call?
Answer:	Pick up the phone closest to you and enter the Pick Up Ring Group 0 sequence * 0							0 .
Question:	Late at night, I sometimes hear the phone ringing over our PA system. What is this, and
	how to I pick up the call?
Answer:	When your system is set to “night ringing”, incoming calls may be set to ring over the PA sys-
	tem so that anyone left in the building will hear it and be given the chance to answer. To pick
	up these calls, enter the Pick Up Ring Group 1 sequence * 0				1 .
Question:	My phone occasionally rings with a short ring, but when I pick it up, no one is there.
Answer:	You have a call waiting on hold or stuck in a park orbit. You can retrieve it by getting an inside
	dialtone at the phone which is giving the short rings and using the Retrieve From Hold
	sequence * 1 , or dialing the park orbit number, such as 100.
Question:	I put a caller on hold, then started another conversation and accidentally put the second
	caller on hold also. How do I get back to the first caller?
Answer:	You have to pick up your second caller from hold using * 1 , then either use the Swap Hold
	sequence	Flash	* to put the second caller on hold and retrieve the first caller, or finish your
	call with the second caller, hang up (or disconnect using			Flash		# ), then pick up and retrieve

the first call from hold using * 1 .

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