User’s Guide
138
• Youcan put the caller in a park orbit using a the Blind Transfer sequence , then
transferring them to a park orbit (100,for example). You can then page the person you want
to have pick up the call by dialing thePaging extension 111 and announcing that so-and-so
hasacallon100.Theotherpersonjusthastopickupanyphoneanddial100topickupthe
caller from the park orbit.
Question: Sometimes I’m in another person’s office when I hear my phone ring. How canI avoid
havingtoruntomyofficetocatchthecall?
Answer: Pick up the phone closest to you andenter the Pick Up Ring Group 0 sequence .
Question: Late at night, I sometimes hear the phon e ringing over our PAs ystem. What is this, and
how to I pick up the call?
Answer: When your system is set to “nightringing”, incoming calls may be set to ring over the PA sys-
tem so that anyone left in the building will hear it and be given the chance to answer. To pick
up these calls, enter the Pick Up Ring Group 1 sequence .
Question: My phone occasionally rings with a short ring, but when I pick it up, no one is there.
Answer: Youhave a call waiting on hold or stuc kin a park orb it.You can retrieve it by getting an inside
dialtone at the phone which is giving the short rings and using the Retrieve From Hold
sequence , or dialing the park orbit number,such as 100.
Question: I put a caller on hold, then started another conversation and accidentally put the second
caller on hold also. How do I get back to the first caller?
Answer: Youhave to pick up your second caller from hold using , then either use the SwapHold
sequence to put the second caller on hold andretrieve the first caller, or finish your
call with the second caller, hang up (or disconnect using ), then pick up and retrieve
the first call from hold using .
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user.bk Page1 38 Wednesday, March 7, 2001 10:34 AM